This Cookie Policy explains how Spendstream Ltd uses cookies and similar storage and access technologies on www.spendstream.co.uk.
It applies to the Spendstream corporate website. A Spendstream-powered white-label programme may use a separate consent tool and cookie policy.
1. About us
Spendstream Ltd is a company registered in England and Wales under company number 16056707. Our registered office is at 167-169 Great Portland Street, 5th Floor, London, United Kingdom, W1W 5PF.
You can contact us at [email protected].
2. What cookies are
Cookies are small text files stored on your browser or device. Similar technologies include pixels, tags, scripts, local storage and other mechanisms that store information on, or access information from, a device.
Some cookies are set directly by Spendstream. Others are set by service providers whose technology appears on the website. Cookies may last only for a browser session or remain until their stated expiry date, unless you delete them sooner.
3. How we obtain your choices
When you first visit the website, our consent tool allows you to accept all non-essential cookies, reject them, or customise your choices. Non-essential categories are disabled unless you consent. Continuing to browse does not, by itself, amount to consent to non-essential cookies.
You can change or withdraw your choices at any time by selecting the cookie-preferences control displayed on the website. Withdrawing consent does not affect the lawfulness of processing that took place before withdrawal.
4. Cookie categories
- Necessary cookies support essential functions such as storing your consent choice and helping to secure the website. They cannot be switched off through our consent tool where they are strictly necessary.
- Functional cookies support optional website features and preferences. We use them only where enabled and permitted by your choice.
- Analytics cookies help us understand visits, traffic sources, page use and user experience. We currently seek consent before enabling the analytics cookies listed below.
- Performance cookies may be used to measure and improve website performance where a relevant service is enabled.
- Advertising cookies can be used for advertising, targeting or campaign measurement. Our current consent-tool inventory does not list an active advertising cookie. We will update the tool and this policy before introducing one.
5. Cookies currently identified on the website
The following inventory reflects the live cookie-consent scan reviewed on 27 August 2026. A service marked “where enabled” may not set its cookie during every visit.
| Cookie | Provider | Purpose | Category | Duration |
|---|---|---|---|---|
cookieyes-consent | CookieYes | Stores the visitor's cookie-consent choices so the website can respect them. | Necessary | 1 year |
_ga | Google Analytics | Distinguishes visitors and supports visitor, session and campaign statistics. | Analytics | 1 year, 1 month and 4 days |
_ga_* | Google Analytics | Stores and counts page views for the relevant Google Analytics property. | Analytics | 1 year, 1 month and 4 days |
SNID | Snitcher | Supports website analytics and business-visitor insights. | Analytics | 1 year, 1 month and 4 days |
_fw_crm_v | Freshworks/Freshchat | Where enabled, supports visitor identity and chat-session continuity. | Analytics | 1 year |
_hjSessionUser_* | Hotjar/Contentsquare | Where enabled, attributes later visits to the same anonymous website user identifier. | Analytics | 1 year |
_hjSession_* | Hotjar/Contentsquare | Where enabled, maintains data relating to the current user-experience analytics session. | Analytics | 1 hour |
Cookie names containing an asterisk may include an identifier for the relevant website property. Providers can change technical details, so the live preferences tool should also be consulted for the latest scan.
6. Services used
Depending on your choices and the features enabled on the website, the following providers may process information collected through cookies or similar technologies:
- CookieYes - consent management;
- Google - website analytics;
- Snitcher - website analytics and business-visitor insights;
- Freshworks/Freshchat - website communication and session functionality where enabled;
- Hotjar/Contentsquare - user-experience analytics where enabled; and
- Cloudflare - website delivery, reliability and security.
These providers may process information outside the UK. Our Privacy Policy explains how international transfers are handled.
7. Legal basis
We use strictly necessary cookies without consent where the law permits this because they are required to provide a service you request or to operate the website securely. We ask for consent before using the non-essential cookies listed above. Where a low-risk statistical or similar legal exception is used, we will provide the information and simple means of objecting required by law.
8. Browser controls
You can also block or delete cookies using your browser settings. Browser controls may affect all websites and may not replace the preference controls available on this website. Blocking necessary cookies can cause parts of the website to function incorrectly.
9. Changes to this policy
We may update this policy when our technology, service providers or legal obligations change. We also review the consent-tool scan periodically. The date at the top shows the latest update.
10. Contact us
If you have a question about cookies or your preferences, email [email protected].